2. Q: What is the delivery time for OEM / ODM order?
A: 10-15 working days after all order details confirmed.
3. Q: How could I get samples?
A: Due to most of our products are high value products, free samples is not available in Hopestar. If you need to order sample for checking-up, we'd like to ask you to pay for the samples and shipping fee, and the samples will be sent to you after receipt of payment.
4. Q: What kind of Shipping way?
A: DHL/FedEx/UPS/EMS is accepted. it is better if you have your own freight agency.
5. Q: What's your usual payment term
A: Paypal,T/T, west union, Escrow.
1.Factory price and famous quality(great quality main board )
2.According to clients require change our products function
3.Superior Service : Synergy clients handle shipment after all the products problems
4.Professional. We are manufacturer in monitors since 2002.
5.Excellent team. All the sales in our international sales team own a university degree. They have good condition in English,
be full of enthusiasm, diligent and responsible for customers.
6. Restrict QC Team. All the products we will check the quality before delivery no matter the samples or bulk order. We have 5 people in QC team. Everyone gets their function in every step.
7.Stable quality. All of our products own 90 days return policy, 1 year warranty for panel, 3 years in parts.
8. Proven technique. We have our own D&R department for our customers do custom functions accordingly.
9.Small QTY for LOGO stamped. We allow small qty to make your own logo since we know that in the feature, BRAND item is trend for most companies.
1.Payment terms: 30% deposit by T/T when order confirmed, 70% balance before delivery.
2.Lead time: 5-20 working days according to the order quantity.
3.Sample lead time: within 3 working days against payment.
4.Price based on FOB Shenzhen,we will offer best discount according to order quantity.
5.Warranty:offer free spare parts for warranty.
6.Offer OEM service for batch orders,to print logo and design box.
Pls feel free to contact us if you have any questions!!!